Your Durability Guarantee
We are very PROUD of our Keenfit Walking Poles. We have worked extremely hard on their design & quality. It has always been important to us to manufacture a pair of Walking Poles that you can depend on to support you & be assured that they will be comfortable & easy to use.
If anything is not right & we cannot fix it over the phone - we'll send you a new part - if that doesn't fix it, we'll ship you a new Pole part or a pair of Poles.
WE are proud to say that since March 2004:
- We have sold tens of thousands of pairs of Keenfit Walking Poles
- We WON the 2013 AND 2012 About.com Readers' Choice Award for BEST WALKING POLES
Our Lifetime Warranty
Keenfit offers a Lifetime Warranty on the outer-pole-shafts & our locking–mechanisms along with a limited one-year warranty on all other parts excluding the rubber feet and carbide tips.
· The warranty is void if the product shows any sign of misuse or abuse.
· All warranties and returns must be phoned in to be authorized and approved by Keenfit.
Our 100% Money Back Guarantee
Keenfit will issue a full credit for Poles that have been phoned-in for authorization
& approval to be returned to Keenfit.
· All returns must be authorized by Keenfit within 30 days of date of purchase.
· Returns that arrive unauthorized - will NOT be accepted.
· All original packaging, accessories & instructions must accompany the Poles.
· Shipping and Handling is non-refundable
· It is the buyer's responsibility to have the Poles shipped back to Keenfit.
· Depending on the return there may be a restocking charge.
[+] View this testimonial Bev - Age 45
Vancouver, BC - Canada